Frequently Asked Questions

What wax do you use for your melts and candles?

We use Soy Wax for all our melts and candles.



How long does processing usually take?

Processing can take up to 7 days before dispatch but if you need something urgently then please let us know in the notes section on your order.



How do I use my wax melts?

Place one or two small melts into the top of your a wax warmer suitable for wax melts, do NOT add water. Place an unscented lit tealight below for no longer than 4 hours.
As it melts the scent will flow throughout the room.



How do I remove my wax melt?

To remove the melt, allow to cool and set before placing a lit tealight in your burner for about 30 seconds. The solidified wax melt should then pop out cleanly.



Do you use any plastics

All my packaging is eco-friendly and re-cycable. I reuse packaging from parcels I have recieved wherever possible. I never buy plastic items or packaging, the only item that I am looking for an alternative for is sticky tape but I will let you know when I have been succesful in finding a suitable alternative. The candle jars and tins can be re-purposed after use, just wash them out with soap and water. The large diffuser bottles can be refilled or used as a single flower vase after use. Where possible I believe it is important to re-use and re-cycle where I can and my ethos is to limit my impact on the environment which in turn will help you do the same while enjoying my beautiful products to fragrance your home.